• Direct To Garment (DTG) items

Due to the nature of Direct to Garment (DTG) printing there are no refunds, returns or exchanges for these items as each item is printed when it’s ordered there is no “stock” to return your item too. DTG items include anything in the apparel, accessories, and home & living sections. Please choose your items carefully. In the case of damaged or defective items please contact [email protected] to resolve the issue.

• Prints

No returns, exchanges, or refunds on these items. In the case of damaged or defective prints please contact [email protected] to resolve the issue.

• Garment Care

The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer’s care instructions don’t take into consideration the DTG printing process. Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print. 

In order for you to prolong the life of your custom print, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Need help?

Contact us at [email protected] for questions related to returns and refunds.